A neutral third party (the mediator) helps the parties in a dispute try to reach a mutually acceptable outcome. The mediator assists the parties in focusing on legitimate interests, overcoming impediments to reaching an agreement and bringing the dispute to closure.
Workplace Investigations occur after a formal complaint has been made identifying concerns between individuals. An investigation may be general (for example, identifying the sources and scope of "poisonous workplace" attitudes and practices) or specific (for example investigating a specific allegation of sexual harassment).
Strategic planning is a management tool used to determine the future direction an organization needs to follow in order to be successful. This involves goal-setting, generating action plans and developing mechanisms to evaluate progress and measure results.